Privacy Policy

Trill On Wheels® follows responsible information-handling practices as outlined in the Trill On Wheels privacy policy.

The following privacy statements explain how Trill On Wheels® handles personal information under the Trill On Wheels privacy policy. This includes data from its website, email subscription lists, and data protection practices.

What information we collect from visitors

Trill On Wheels® Members and others who sign up for Trill On Wheels® e-communications through trillonwheels.com voluntarily provide contact information, such as names and email addresses. We use this information only for specific, limited purposes. At any time, you may opt out if you no longer wish to receive our messages.

Photo and video policy

The ticket holder grants Trill On Wheels® permission to use the holder’s voice, image, and likeness, in whole or in part, in any broadcast, transmission, reproduction, photograph, video, and/or audio recording or in any promotional material.”

Internet protocol (IP) adresses

Trill On Wheels® uses your IP address to help diagnose problems with its server, to administer trillonwheels.com and to track email performance through statistical metrics.

Cookies on our website

Trillonwheels.com uses “cookie” messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you’ve done and told us before. The “cookie” is placed in your computer and is read when you come back to our website. Cookies let us take you to the information and features in which you are particularly interested. They also let us track your usage of trillonwheels.com, so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your web browser accordingly.

How your information may be used

We use your personal information to provide you with personalized service, send email alerts to you, answer your requests, process your membership application or process your ticket or gift purchase. You may choose to opt-out at any time, which will cease all communications from us. We also may use your information to track visitors on our website. This allows us to evaluate what programs are the most popular so we can better serve our users’ needs. It also enables us to provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.
>Only Trill On Wheels® employees will be able to see the personal information you provide, which will be kept secure in our email service provider platform called Exact Target.

Email privacy

Trill On Wheels® does not provide, sell or rent email addresses to anyone outside the organization.

Collection of information from minors

The Trill On Wheels® website is intended for a general audience and it is not intended for adults younger than 21. If you are between 13 and 18 years of age, you must get permission from your parents or legal guardian before using the Trill On Wheels® website.

Use of the Trill On Wheels® website is prohibited for anyone younger than 13. If you are younger than 13, do not attempt to provide personal information or otherwise use the website. If we are notified that we have collected personal information from anyone younger than 13, we will delete that information as quickly as is reasonably possible.
>Trill On Wheels® abides by federal law and the guidelines set up by the Federal Trade Commission regarding youth privacy and the Children’s Online Privacy Protection Act (COPPA).

Although the Trill On Wheels® website may contain information that may be of interest to children, the Trill On Wheels® website is not directed at children, and we do not knowingly collect or solicit personal information from children younger than 13.
To report use by a child younger than 13, please contact us at info@trllonwheels.com, and include the following information:

• Name of the child you are reporting
• The username or alias the child is using;
• E-mail address used by the child;
• Actual age of the child;
• Your relationship to the child;
• Your basis for making the report.

E-commerce

Most e-commerce transactions between an online user and Trill On Wheels® are on our secure e-commerce site to sell tickets, managed by a company called Fare Harbor. There is a separate privacy policy for this separate website.

External links

Trillonwheels.com and its emails may include links to external websites. These links do not fall under the trillonwheels.com domain, and Trill On Wheels® is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

Modifications

Trill On Wheels® may amend this privacy policy from time to time; please review it periodically. Trill On Wheels® maintains the option to modify this privacy at any time by electronic notice posted on our website or sent to our email subscribers.

Your continued use of our website and email services after the date that such notices are posted or sent will be deemed to be your agreement to the changed terms. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. If you have any questions about Trill On Wheels®’ privacy policy, please contact us at info@trillonwheels.com or call us at 832.583.0610.

US Short Code Terms of Service

1.  Users can expect pre and post-tour text messaging with updates regarding their tour experience
2. You can cancel the SMS service at any time. Just text “STOP” to the shortcode. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3.  If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@trillonwheels.com
4. Carriers are not liable for delayed or undelivered messages
5.  As always, message and data rates may apply for any messages sent to you and us from you. You will receive up to 3 text messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy found above